What is the warranty on my product ?
All
Pflueger rods and reels come with a limited warranty for a period of 5
years, unless otherwise stated, against defects in material and/or
workmanship. Shakespeare will have no other obligation and will not be
liable for incidental or consequential damages. Shakespeare makes no
implied warranty of MERCHANTABILITY OR FITNESS for any period beyond
the duration of each limited warranty. This warranty does not cover
damage caused by addition to or alteration of the product, accident,
abuse or normal wear. Damage that is determined to be of this nature
will be repaired at the consumers expense. This warranty does not
extend to products, which are put to commercial or rental use.
The following products come with a 1 year limited warranty.
- Pflueger accessories
- Contender rods
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How do I have my product serviced?
This service is for Australian residents only. To obtain service under
warranty, or to have your product repaired at your own expense, please
take the item to the place of purchase. The tackle store staff will
assess the product and organise for it to be sent to our service
department.
Please note that all warranty claims require that the proof of purchase is supplied with the returned goods.
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Why is my item not shown on the web site?
Every
year Pflueger manufactures hundreds of different products. Many of
our biggest customers request exclusive brands and/or private label
items. These brands are not listed on the web site. Many of the
exclusive brand products are very similar to an item on the web site
but only products produced for mass distribution, nationwide are listed.
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How can I get a copy of the spare parts diagram for my Pflueger reel ?
If
you cannot find the spare parts diagram in the service section of this website, then just email us
with the model number of your reel and we can either email or post you
the diagram. If you would prefer it by mail, do not forget to include
your postal address.
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