Pflueger  Service
We take our service and warranty department seriously at Purefishing. When you buy a Pflueger product we believe you should expect full after sales back up as part of that purchase.

Our team of service staff are there to get you back out on the water and fishing as soon as possible, whether it is a warranty claim, regular service, spare part or even a simple technical enquiry.

Purefishing Warranty Policy
Purefishing warrants to the original purchaser that products will be free from defects in material and/or workmanship for the period stated on the product warranty from the date of purchase
All warranty requests must be accompanied by a dated sales receipt. Should you have an issue with a product that is covered by warranty (See warranties in full ). Take your proof of purchase and product to the place of purchase.  The staff at the place of purchase will assess the claim, and if deemed a legitimate warranty issue, contact Purefishing to organise the warranty claim.

Purefishing service and spare parts
Requesting a service (Non warranty repairs) or ordering spare parts, take the product back to the place of purchase. The tackle store staff will organise the appropriate course of action with our service department.

Rod sections
Unfortunately we do not offer replacement rod sections.

It is no longer necessary to register your warranty online, please keep your proof of purchase for warranty claims.

Reel Maintenance tips

Your Pflueger reel is designed to provide years of reliable performance when properly maintained and lubricated. It should be cleaned and lubricated after each use. Rinse the reel under a light mist of warm water. This will rinse away dirt and break down any salt residue. Dry the reel with a soft cloth and spray lightly with a water displacement lubricant or synthetic protectant. Leave the reel for a few minutes and then wipe down with a clean dry soft cloth. Store reel in a clean, dry area out of direct sunlight and dust.

When lubricating the line roller shaft, handle knob shaft, and moving parts of the bail, light machine oil should be used. Never use oil on the inside gearing of the reel. Instead, only quality reel grease should be used to lubricate internal moving parts such as gearing and bearings.
To ensure the drag remains smooth and reliable a light coat of reel grease should periodically be applied to drag washers. Excess grease and oil may hinder the reel’s functionality.

Pflueger recommends that your reel is professionally cleaned and lubricated at least once a year by Pflueger’s professional service team.